Customer Service
Q. How to apply for repairs and returns?
You can send the product needing repair or return to the designated service center along with the warranty card and purchase receipt (please refer to www.levina.com.tw for address and contact information). We will contact you as soon as we receive the item.
Q. Can I use insurance to pay for levina?
In some cases, insurance may cover self-pay or cash-pay medical items. Please consult your insurance company to determine coverage.
Q. Where can I download the user manual?
Please visit our official website www.levina.com.tw to download the user manual.
Q. How do I clean and maintain my device?
Follow the cleaning and maintenance guidelines in our user manual. When not in use, wipe the device with a damp cloth and store it in a bag or box in a cool, dry place.
