RS-38 General FAQ

Q. What does the levina menstrual relief kit include?

  • Stimulator Pod x1
  • Magnetic electrode pads (Big Butterfly) x 2
  • USB-C charging cable x1
  • User Manual  x1
  • Carrying pouch x1

Q. How does levina relieve menstrual pain?

levina uses the gate control theory of nerves by sending special High-Frequency TENS modulation signals to the central nervous system through the electrical stimulator, keeping the sensory nerves "busy." This can disrupt or inhibit the transmission of pain signals to the brain, reducing or eliminating pain. Additionally, electrical stimulation can trigger the release of endorphins, the body's natural painkillers, further alleviating pain. levina effectively relieves lower abdominal and lower back pain caused by menstruation. Place the electrode pads on the painful area for optimal relief—'where it hurts.'


Q. How to set up levina for the most effective pain relief?

Research suggests adjusting the treatment intensity to the maximum tolerable level without feeling pain for the best pain relief. If the dosage is too low or the electrical sensation is too mild, you may not feel significant pain relief.
Start with a lower intensity if your body is not yet accustomed to the stimulation, aiming for a tingling sensation while prioritizing comfort. As your body adjusts, gradually increase to the maximum tolerable intensity.


Q. Is levina suitable for severe menstrual pain?

Absolutely! Research confirms that high-frequency HF TENS can alleviate various degrees of menstrual pain (lower abdominal or lower back pain due to menstruation). If you experience persistent lower abdominal pain, be sure to consult a healthcare professional.


Q. How long does it take for levina to relieve menstrual pain?

You can feel relief within about 30 to 60 seconds after starting the treatment.


Q. Is there an age limit for using levina?

levina is suitable for all females troubled by menstrual pain.


Q. How many times can I use levina's electrode pads?

When used with care, the electrode pads can be used over 20 to 50 times. Replace them immediately when they lose stickiness or when the electrical sensation weakens. Ensure clean skin before use, and store the electrode pads in the ziplock bag after use to extend their lifespan.


Q. Can I use levina while on the move? 

Of course! levina is designed to be lightweight and discreet. You can wear it on your lower abdomen or lower back under loose clothing for privacy. You might even forget you're wearing it!


Q.What does it feel like to use levina? 

You may experience intermittent or continuous tingling or pulsating sensations. Adjust the intensity to the highest comfortable level without causing pain for the most effective relief.


Q. Can I use levina continuously? 

Every woman's menstrual pain is different. Some may need to use it for longer periods. If pain persists, you can use levina continuously until relief is achieved! If you experience any discomfort, take a short break or reposition levina to another area of the lower abdomen or lower back for relief.


Q. Will levina affect my fertility? 

No, levina is an external transcutaneous electrical nerve stimulation (TENS) device that does not interfere with menstrual cycles, hormonal balance, or other bodily functions. TENS only stimulates sensory nerves located beneath the skin. There is no evidence to suggest that TENS affects egg quality or has a negative impact on reproductive health. However, if you have any concerns about its effects on reproductive health, we always recommend consulting a doctor or medical professional before use.


Q. Does levina come with a warranty? 

levina comes with a global 2-year warranty.


Q. Does levina need battery replacement? 

No, levina comes with a built-in lithium battery that can be charged via USB, providing enough power for 12 to 15 complete treatment sessions when fully charged.


Q. Can I use levina with painkillers or heat packs?

Yes. levina effectively relieves menstrual pain, but research also shows that simultaneous use of high-frequency HF_TENS and painkillers is safe. Heat packs typically provide temporary relief, so it's recommended to use them before or after using levina for enhanced relief (especially in winter).


Q. Can I use levina on an airplane? 

Yes! Simply turn on your levina, and you can relax and enjoy your flight while receiving menstrual pain relief! No need to worry about airplane mode or flight safety issues! However, we always recommend checking with your airline before traveling to ensure compliance, as some airlines may have specific regulations or restrictions regarding medical devices or electronic devices with lithium batteries.


Q.Who should not use levina?

Please refrain from using levina if you:
(1) Suspect or are confirmed to be pregnant
(2) Suspect or have epilepsy
(3) Suspect or have heart disease
(4) Have a pacemaker or implanted device that may be affected
If unsure, it's advisable to discuss with your doctor before using levina.

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